What Counts as a Reasonable Accommodation

A reasonable accommodation is a change that enables an employee with a disability or neurodiversity-related need to perform essential work tasks. Examples include adjusted equipment, flexible scheduling, or alternative communication methods. Accommodations are context-specific and intended to remove barriers without causing undue hardship.

Requesting an accommodation typically involves a confidential process. Employees should describe the barrier and desired adjustment. Employers assess the request, engage in dialogue, and document decisions. Timelines depend on the complexity of the need but should be timely and respectful.

Maintaining confidentiality and treating information with respect is essential throughout the accommodation lifecycle. The goal is to sustain productivity while honouring privacy and dignity.

• What counts as reasonable
• How to request
• Documentation and timelines
• Confidentiality and undue hardship