Frequently asked questions

Do you have a question? See the list below for our most frequently asked questions. If your question is not here, then please contact us.
If you witness harassment, intervene safely when possible, support the affected colleague, and report the incident through the established channels. The course covers bystander intervention principles and safe escalation pathways to protect everyone involved.
Confidentiality aims to limit information access to those who need to know. Information is shared with investigators and relevant parties under strict privacy controls, and steps are taken to minimize disclosure while preserving due process and safety.
Harassment refers to unwelcome conduct based on protected characteristics or other grounds that creates a hostile or unsafe work environment. Bullying is repeated, abusive behavior aimed at undermining a coworker, often involving power imbalances. Discrimination is unequal treatment of someone because of a protected characteristic (e.g., race, sex, religion). This module defines each term, provides examples, and explains why they are harmful and have legal and ethical implications for organizations and individuals.
No prerequisites are required. The training is designed for all employees, with additional emphasis for managers, HR professionals, and leaders who have supervisory or policy-enforcement responsibilities.
Protected characteristics include attributes such as race, color, sex, gender identity, age, religion, disability, sexual orientation, and national origin. These characteristics are legally protected in many jurisdictions. Understanding them helps ensure equal opportunity, fair treatment, and inclusive policies across teams and locations.
The program is structured to be a core element of workplace conduct and DEI initiatives. Local requirements may vary, but the content is designed to be applicable across locations and roles, with certification and refresher components to sustain compliance.
Examples include verbal abuse (insults, threats), written harassment (demeaning emails or messages), and behavior-based actions (intimidation, exclusion, or hostile gestures). The course provides realistic scenarios to help you recognize both explicit and subtle conduct that can create a hostile environment.
The training clarifies key terms, helps prevent misconduct, and supports compliant practices. It highlights legal obligations, the impact on individuals and teams, and the ethical responsibility of organizations to foster safe, respectful workplaces.
The course covers major frameworks and how global firms align policies with local requirements, including regions like the EU, UK, and the United States. Learners gain a practical understanding of enforcement, reporting obligations, and cross-border policy development.
Reporting channels typically include direct supervisor, human resources, an ethics or compliance hotline, or an online reporting form. Reports are handled with confidentiality protections and anti-retaliation safeguards to protect reporters and ensure timely action.
Anti-retaliation protections ensure that individuals who report harassment or participate in investigations are not punished or punished through negative actions. The program emphasizes safeguarding reporters and witnesses and outlines procedures to address retaliation promptly.
After a report, an intake is conducted, followed by a formal investigation. Investigators gather evidence, conduct interviews, and assess findings. Timelines are established to ensure timely resolution, with transparent communication about outcomes and remedies where appropriate.