This lesson explains the interactive process, proper documentation, and how to monitor progress and adjust accommodations as needed.
The Interactive Process and Documentation
This lesson explains the interactive process, proper documentation, and how to monitor progress and adjust accommodations as needed.

Interactive Process Explained

The interactive process is a collaborative dialogue between the employee, manager, and HR to identify workable accommodations. The goal is a shared solution that enables performance without discrimination.

Documentation and Records

Keep essential information about the request, decisions, and implemented accommodations. Store securely and share only with people who need to know the outcome.

Timelines and Next Steps

Set realistic timelines for discussion, approval, and implementation. Revisit progress at agreed intervals to confirm effectiveness and make adjustments.

Common Accommodation Options

Examples include flexible scheduling, task redesign, assistive technology, captioning, or alternative formats for communications. Each option should be evaluated for feasibility and impact.