Delegate connects bystanders with formal escalation to address the incident effectively.
Delegate Intervention: Involve the Right People
Delegate connects bystanders with formal escalation to address the incident effectively.
What you learn:
- Apply the 5 Ds of bystander intervention
- Assess risk and choose appropriate actions
- Escalate to the right channels while maintaining safety
- Support witnesses and recipients of harassment
Description:
Bystander intervention strengthens a respectful culture. This module teaches the 5 Ds framework and safe escalation practices to support colleagues who experience or witness harassment. You will practice reporting, redirecting, and de-escalation techniques in realistic settings.
By the end, you will feel prepared to act with courage and care in diverse environments, including remote and shift-based teams.
Delegate Intervention
Delegation means requesting assistance from a supervisor, manager, HR, or security to address the incident when it exceeds bystander capabilities.
Involve the right people while maintaining confidentiality as required by policy. Clarify the role of the helper and the actions they will take.
- Identify the appropriate person to involve based on policy and severity.
- Brief them with factual, non judgmental information and context.
- Coordinate a plan for next steps and follow up.
- Ensure the bystander who initiated the intervention remains supported and safe.