What you learn:
- Apply the 5 Ds of bystander intervention
- Assess risk and choose appropriate actions
- Escalate to the right channels while maintaining safety
- Support witnesses and recipients of harassment
Description:
Bystander intervention strengthens a respectful culture. This module teaches the 5 Ds framework and safe escalation practices to support colleagues who experience or witness harassment. You will practice reporting, redirecting, and de-escalation techniques in realistic settings.
By the end, you will feel prepared to act with courage and care in diverse environments, including remote and shift-based teams.
Documenting the Incident
Documentation captures factual, objective information about what happened, when, where, who was involved, and the impact observed. Good notes support follow up and accountability.
Write promptly, avoid speculation or judgement, and include both actions taken and the outcomes. Store records securely according to policy and confidentiality requirements.
- Record date, time, location, participants, and observed behavior.
- Note impact on individuals and on team dynamics.
- Document actions taken by you and others, including Direct, Distract, Delegate, or Delay.
- Preserve evidence and follow policy on retention and access.