What you learn:
- Apply the 5 Ds of bystander intervention
- Assess risk and choose appropriate actions
- Escalate to the right channels while maintaining safety
- Support witnesses and recipients of harassment
Description:
Bystander intervention strengthens a respectful culture. This module teaches the 5 Ds framework and safe escalation practices to support colleagues who experience or witness harassment. You will practice reporting, redirecting, and de-escalation techniques in realistic settings.
By the end, you will feel prepared to act with courage and care in diverse environments, including remote and shift-based teams.
Delegate: Escalate to the Right People
When direct or distract actions are not sufficient, delegate to a supervisor, HR, or safety officer. Delegation ensures timely and proper handling.
Identify the appropriate escalation channel, notify the relevant person with essential details, and provide a concise incident summary. Ensure you and others are safe while the matter is handled.
Step by step guidance
- Identify the appropriate escalation contact based on policy and severity.
- Notify the person with a brief, factual summary of what occurred.
- Provide essential details without disclosing unnecessary information.
- Offer to assist with the next steps while preserving confidentiality.
- Document the report and confirm next steps with stakeholders.
Always respect privacy and confidentiality; share only what is necessary with the right people.