Delay: Create a Safe Pause

Delaying is about buying time to prevent harm and collect facts. Use this approach when immediate intervention may not be safe or when you need more information.

Delay actions help separate parties, allow witnesses to regroup, and set up appropriate reporting channels.

Step by step guidance

1. Step away to a safer location if needed and possible.
2. Observe and note what is happening, including statements and timing.
3. Record basic facts while avoiding embellishment or blame.
4. Decide on the next action with guidance from policy or a supervisor.
5. Follow up promptly after the incident with the appropriate channels.

Delaying should be used judiciously; safety comes first and do not ignore ongoing harm.