What you learn:
- Apply the 5 Ds of bystander intervention
- Assess risk and choose appropriate actions
- Escalate to the right channels while maintaining safety
- Support witnesses and recipients of harassment
Description:
Bystander intervention strengthens a respectful culture. This module teaches the 5 Ds framework and safe escalation practices to support colleagues who experience or witness harassment. You will practice reporting, redirecting, and de-escalation techniques in realistic settings.
By the end, you will feel prepared to act with courage and care in diverse environments, including remote and shift-based teams.
Documentation Templates
Use a standard escalation report template with sections: Incident Overview, People Involved, Evidence, Actions Taken, Next Steps, and Timeline. Include contact information and confidentiality notes.
Follow-Up Timelines
Set expectations for response times, confirm receipt, and schedule follow-ups. If progress stalls, escalate to a higher channel or request status updates. Maintain a clear trail of communications.
Learning and Improvement
Periodically review escalations to identify patterns, policy gaps, and opportunities for training. Use findings to improve policies, reporting channels, and culture of safety.