Explore direct intervention techniques that address harassment promptly, with safe scripting and boundary setting to preserve dignity and reduce harm.
Direct Intervention Scenarios: Safe and Respectful Direct Action
Explore direct intervention techniques that address harassment promptly, with safe scripting and boundary setting to preserve dignity and reduce harm.
What you learn:
- Apply the 5 Ds of bystander intervention
- Assess risk and choose appropriate actions
- Escalate to the right channels while maintaining safety
- Support witnesses and recipients of harassment
Description:
Bystander intervention strengthens a respectful culture. This module teaches the 5 Ds framework and safe escalation practices to support colleagues who experience or witness harassment. You will practice reporting, redirecting, and de-escalation techniques in realistic settings.
By the end, you will feel prepared to act with courage and care in diverse environments, including remote and shift-based teams.
Direct Intervention Basics
Direct intervention involves addressing the behavior or caller directly while prioritizing safety and dignity. Use calm language, set clear boundaries, and avoid personal attacks.
Scripted Phrases
- "I feel concerned when I hear comments like that; please stop."
- "We expect respectful language in the workplace."
- "If this behavior continues, I will escalate to a supervisor."
Direct action should be brief, specific, and observable by others to reduce escalation risk.