This opening lesson defines the core terms used in workplace harassment and explains the differences among harassment, discrimination, and bullying. It sets the foundation for respectful conduct, psychological safety, and inclusive practice in the workplace.
Foundations: Defining Harassment, Bullying, and Discrimination
This opening lesson defines the core terms used in workplace harassment and explains the differences among harassment, discrimination, and bullying. It sets the foundation for respectful conduct, psychological safety, and inclusive practice in the workplace.

Definitions and Core Terms

Harassment is unwelcome behavior based on a protected characteristic or other personal attribute that creates an intimidating, hostile, or offensive work environment. It can take many forms, including verbal comments, written messages, or actions. This chapter establishes a shared language to recognize and address behavior that harms others.

Different terms appear in policies and conversations. Understanding distinctions helps us respond consistently and protect psychological safety for everyone.

  • Harassment: unwelcome conduct that degrades or threatens others
  • Discrimination: unequal treatment based on protected characteristics
  • Bullying: repeated, unreasonable behavior intended to intimidate

In this course, we focus on respectful behavior, proactive prevention, and supportive bystander actions to maintain a safe workplace.