What you learn:
- Produce a personal action plan with milestones
- Draft a team charter that reflects inclusive norms
- Link actions to business goals and metrics
- Prepare for the Certification and refresher cadence
Description:
The capstone consolidates learning and translates it into actionable goals. You will develop a personal action plan to apply lessons in your role and a team charter to guide collaboration, communication, and accountability. The capstone emphasizes measurable outcomes and sustainable behavior change.
Recognizing Distinctions
Harassment and discrimination can overlap, but terminology matters for policy and remedy. Harassment refers to unwelcome behavior that creates a hostile environment, while discrimination denotes unequal treatment based on protected characteristics such as race, gender, age, or disability.
Bullying is repeated, intentional mistreatment aimed at control or humiliation and may occur with or without protected characteristics. It violates workplace standards and harms teams.
Most organizations address all three through clear reporting channels, investigations, and corrective actions to ensure safety, fairness, and accountability.