What you learn:
- Produce a personal action plan with milestones
- Draft a team charter that reflects inclusive norms
- Link actions to business goals and metrics
- Prepare for the Certification and refresher cadence
Description:
The capstone consolidates learning and translates it into actionable goals. You will develop a personal action plan to apply lessons in your role and a team charter to guide collaboration, communication, and accountability. The capstone emphasizes measurable outcomes and sustainable behavior change.
Overview
Self-awareness is the ability to observe your thoughts, feelings, and behaviors in the moment. It includes recognizing personal biases that shape how you perceive others and respond in workplace situations.
What is Bias?
Bias is a tendency to favor or disfavor people, ideas, or groups. It can be explicit (conscious) or implicit (unconscious) and often operates beneath awareness.
Why It Matters
Bias can undermine psychological safety and collaboration. Building self-awareness helps you pause automatic reactions and choose respectful actions.
Reflection Prompts
- What triggers a strong reaction in me? Could a bias be influencing this reaction?
- How did I treat others in a recent interaction? Would I have acted differently without bias?
- What steps can I take to respond more fairly next time?
Practical Exercise
Take 10 minutes to journal daily reflections on bias triggers and responses. Use a simple grid to track patterns over time.