What you learn:
- Produce a personal action plan with milestones
- Draft a team charter that reflects inclusive norms
- Link actions to business goals and metrics
- Prepare for the Certification and refresher cadence
Description:
The capstone consolidates learning and translates it into actionable goals. You will develop a personal action plan to apply lessons in your role and a team charter to guide collaboration, communication, and accountability. The capstone emphasizes measurable outcomes and sustainable behavior change.
Practice Scenarios
Scenario 1 involves repeated sexualized comments about a coworker in public settings. Identify the type of harassment, assess impact, and outline steps to report and support the target.
- Identify form and impact.
- Document and report to the appropriate channel.
- Provide support to the affected person and ensure follow-up.
Scenario 2 presents a colleague with a visible disability experiencing exclusion from discussions. Determine actions to promote inclusion and address behavior with management if needed.
- Address the behavior with inclusive communication.
- Escalate if exclusion continues.
- Review team norms to prevent recurrence.
Scenario 3 shows a digital message with demeaning stereotypes sent to a group chat. Decide on evidence preservation, reporting, and remediation steps.
- Preserve evidence and report promptly.
- Support the target and encourage inclusive communication.
- Apply remediation actions per policy to prevent recurrence.