Norms are the agreed rules for behavior and interaction within the team. They set expectations for respectful dialogue, inclusivity, and accountability. In this lesson, you will define core norms that reflect your organization's values and your team's unique context.

Roles clarify who is responsible for decisions, communication, and issue resolution. A clear mapping prevents overlap and helps individuals own their commitments. Include accountability mechanisms such as check-ins, progress reviews, and transparent reporting of concerns.

Putting norms and roles into a charter draft creates a living document the team can reference. Ensure a simple process for revising the charter as the team evolves and new inclusion challenges appear.