What you learn:
- Produce a personal action plan with milestones
- Draft a team charter that reflects inclusive norms
- Link actions to business goals and metrics
- Prepare for the Certification and refresher cadence
Description:
The capstone consolidates learning and translates it into actionable goals. You will develop a personal action plan to apply lessons in your role and a team charter to guide collaboration, communication, and accountability. The capstone emphasizes measurable outcomes and sustainable behavior change.
Data Essentials
Collect data with purpose, consent, and privacy in mind. Clearly define what data is needed and why it matters for the program.
Use multiple sources such as surveys, focus groups, interviews, and anonymized feedback tools. Design questions to minimize bias and protect respondent anonymity.
Establish data governance to store data securely, limit access, and retain information only as long as needed. Comply with applicable laws and policies.
Apply representative sampling and baselines to measure change over time without overburdening participants.