This lesson defines the core terms used in workplace harassment and diversity policies. It explains harassment, discrimination, and bullying, and clarifies the difference between prohibited and permissible conduct to establish a foundation for a respectful workplace.
Definitions: Harassment, Discrimination, and Bullying
This lesson defines the core terms used in workplace harassment and diversity policies. It explains harassment, discrimination, and bullying, and clarifies the difference between prohibited and permissible conduct to establish a foundation for a respectful workplace.

Harassment

Harassment is unwelcome conduct based on protected characteristics or other grounds that creates a hostile, intimidating, or offensive work environment. It can be verbal, visual, or behavioral and can be a single incident or ongoing. Repeated insults, threats, or demeaning actions that impair performance or morale constitute harassment.

Discrimination

Discrimination occurs when individuals are treated unfavorably due to a protected characteristic. Examples include unequal pay, biased assignment of tasks, or exclusion from opportunities based on race, gender, religion, age, disability, or other protected traits. Discrimination undermines fairness and equal opportunity.

Bullying

Bullying is persistent, abusive, or humiliating behavior toward a person or group that creates fear or distress. Unlike harassment tied to protected characteristics, bullying may involve power dynamics or aggressive management style that undermines a colleague's dignity and safety.

Allowed vs Prohibited Conduct

Workplace interactions should be respectful and inclusive. Prohibited conduct includes any unwelcome behavior that demeans, humiliates, or isolates someone. Allowed conduct promotes open communication, collaboration, and professional boundaries.