Communication norms: use clear language, respectful tone, and appropriate directness. Train teams to avoid sarcasm or demeaning humor, and to interpret cultural cues with patience.

Reporting channels: offer multiple options (hotline, digital form, or in-person), ensure confidentiality, and allow language preferences. Protect whistleblowers from retaliation.

Response steps for managers: listen first, document facts, and escalate to HR when needed. Provide timely updates to the person reporting and to witnesses where appropriate.

Resources: scripts for conversations, checklists for investigations, and access to support services like counseling or mediation.