Harassment types

Harassment can be verbal, physical, visual, or digital. Each type includes repeated or severe conduct that demeans or threatens the target.

Microaggressions are subtle, often routine remarks or actions that convey bias. They can be based on race, gender, age, religion, disability, or other identities.

Bias and stereotypes shape how staff interact with customers and colleagues, influencing service quality and trust.

In customer-facing settings, recognizing patterns helps prevent harm and preserve a respectful environment.

• Verbal harassment
• Physical harassment
• Visual harassment
• Digital harassment
• Microaggressions