Overview

Intervention techniques fall into three categories: direct, indirect, and distraction. Direct intervention addresses the behavior in the moment with a concise, respectful message. Indirect intervention involves others or the environment, and distraction diverts attention away from the confrontation. In all cases, prioritize safety and legitimacy and avoid actions that could escalate harm.

Direct intervention examples include addressing the behavior to the harasser or creating a safe exit for the target. Indirect methods include signaling to a supervisor or redirecting the conversation away from hostile remarks. Distraction might be helpful when the direct approach is unsafe or inappropriate.

When deciding how to intervene, quickly assess three factors: safety, visibility, and the potential impact on the target. Use calm language, a respectful tone, and clear boundaries. If you are unsure, seek help rather than confronting aggressively.

1. Always prioritize personal safety and the safety of others.
2. Choose the least risky intervention that can still support the target.
3. Document what you observed as soon as possible for reporting.