This lesson guides how to establish baselines and targets for harassment prevention and diversity measures. It covers SMART goals, the difference between leading and lagging indicators, and how metrics align with governance and decision making.
Setting Targets and Baselines
This lesson guides how to establish baselines and targets for harassment prevention and diversity measures. It covers SMART goals, the difference between leading and lagging indicators, and how metrics align with governance and decision making.

Baseline and Target Setting

Determine current performance to anchor future progress. Use historical data and segment by department and geography to reflect Retail, F&B, Healthcare, and Hospitality contexts.

SMART Targets

Define Specific, Measurable, Achievable, Relevant, and Time-bound goals to guide the program and provide clear milestones for teams.

Leading vs Lagging Indicators

Balance forward looking signals that predict outcomes with historical data. Leading indicators drive actions; lagging indicators confirm results.

Governance and Alignment

Link metrics to policy updates, training improvements, and accountability structures to ensure data informs decisions at all levels.

Course Content
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