Overview

Discrimination in the workplace means treating someone unfavorably because of a protected characteristic. It can occur in hiring, promotion, pay, assignments, or access to opportunities. This lesson explains what counts as discrimination and why it matters for individuals and teams. Decisions should be based on merit and business needs, not stereotypes or assumptions about identity.

Protected characteristics include race, color, sex, gender identity, age, religion, disability, sexual orientation, national origin, and other categories defined by law. Employers should avoid using these characteristics to make decisions. When in doubt, document the business reason for actions and ensure consistency across similarly qualified employees.

Discrimination can be direct or indirect. Direct discrimination is obvious, while indirect discrimination arises from neutral policies that disproportionately affect a protected group. Examples include excluding someone from opportunities or applying tests that disadvantage a group based on protected status.

Impact and policy: Discrimination harms individuals and teams, reducing morale, engagement, and productivity. The policy requires fair treatment, clear expectations, and prompt resolution of concerns. Reporting channels and anti retaliation protections support a safe workplace for all.