What you learn:
- Define harassment, bullying, and discrimination with clear criteria
- Differentiate between protected and non-protected characteristics
- Identify examples across verbal, written, and behavior-based actions
- Understand the impact on individuals, teams, and business outcomes
- Recognize when escalation is required and where to seek guidance
Description:
This module clarifies the key terms used in workplace conduct policies and supports learners in recognizing when behavior crosses lines. You will explore examples of harassment, bullying, and discrimination, understand why each is harmful, and learn the basic legal and ethical implications for organizations and individuals. The course uses realistic scenarios to help you identify subtle and explicit conduct that can create a hostile or unsafe work environment.
By the end, you will have a solid framework to distinguish between problematic actions and acceptable workplace interactions, laying the foundation for respectful behaviors and compliant practices across teams and locations.
Recognizing Microaggressions
Microaggressions are subtle, often unintentional comments or actions that convey disrespect or imply inferiority toward a target group. They can accumulate over time and affect well-being and inclusion.
Examples include questioning someone's competence with remarks like “You speak English well,” assuming roles based on stereotypes, or interrupting colleagues from underrepresented groups. Microaggressions can be verbal, behavioral, or environmental.
Warning signs include repeated patterns, comments that single out a protected characteristic, or polite-seeming remarks that feel diminishing. Pay attention to impact rather than intent.
How to respond: listen respectfully, name the impact, set boundaries, offer learning resources, and seek support from leadership or HR if needed. If safe, address the comment at the moment or follow up privately.
Prevention involves inclusive language, diverse feedback channels, and a culture that welcomes correction and growth.