What you learn:
- Define harassment, bullying, and discrimination with clear criteria
- Differentiate between protected and non-protected characteristics
- Identify examples across verbal, written, and behavior-based actions
- Understand the impact on individuals, teams, and business outcomes
- Recognize when escalation is required and where to seek guidance
Description:
This module clarifies the key terms used in workplace conduct policies and supports learners in recognizing when behavior crosses lines. You will explore examples of harassment, bullying, and discrimination, understand why each is harmful, and learn the basic legal and ethical implications for organizations and individuals. The course uses realistic scenarios to help you identify subtle and explicit conduct that can create a hostile or unsafe work environment.
By the end, you will have a solid framework to distinguish between problematic actions and acceptable workplace interactions, laying the foundation for respectful behaviors and compliant practices across teams and locations.
Reporting harassment and discrimination is the first step toward a safe workplace. This lesson explains the channels available to employees, contractors, and vendors, and how to report concerns confidentially.
Authorized channels typically include a dedicated hotline, an online reporting form, and a designated HR or ethics contact. Reports can be made by the affected person or a trusted colleague, with the reporter's identity protected to the extent allowed by law.
When reporting, provide facts rather than interpretations. Include dates, locations, people involved, and any supporting documents. If you are unsure, share what you know and what you would like to have investigated.