What you learn:
- Define harassment, bullying, and discrimination with clear criteria
- Differentiate between protected and non-protected characteristics
- Identify examples across verbal, written, and behavior-based actions
- Understand the impact on individuals, teams, and business outcomes
- Recognize when escalation is required and where to seek guidance
Description:
This module clarifies the key terms used in workplace conduct policies and supports learners in recognizing when behavior crosses lines. You will explore examples of harassment, bullying, and discrimination, understand why each is harmful, and learn the basic legal and ethical implications for organizations and individuals. The course uses realistic scenarios to help you identify subtle and explicit conduct that can create a hostile or unsafe work environment.
By the end, you will have a solid framework to distinguish between problematic actions and acceptable workplace interactions, laying the foundation for respectful behaviors and compliant practices across teams and locations.
Scenario 1
A team member makes a dismissive comment about a coworker’s background during a meeting. How should you respond? Consider Direct, Distract, or Delegate options.
Scenario 2
In a project discussion, a supervisor begins to publicly critique a colleague in a tone that belittles them. What intervention would best protect the person and maintain decorum?
Guidance
Choose a safe action, document what you observe, and report if necessary through proper channels. Reflect on what worked and what could be improved.