This lesson introduces the MACI framework, its purpose, scope, and core activities. It sets the stage for how monitoring, auditing, and continuous improvement support effective harassment and diversity training governance.
Overview of Monitoring, Audit, and Continuous Improvement
This lesson introduces the MACI framework, its purpose, scope, and core activities. It sets the stage for how monitoring, auditing, and continuous improvement support effective harassment and diversity training governance.

Purpose and Scope

Monitoring, Auditing, and Continuous Improvement (MACI) provides governance to ensure the Workplace Harassment & Diversity Training program stays effective, compliant, and aligned with diversity objectives. It defines how performance is measured, risks are managed, and improvements are enacted.

Key Activities

Core activities include data collection, performance reviews, audits, action planning, and follow-up. These activities create a feedback loop that informs policy updates, training delivery, and governance decisions.

Outcomes

Expected outcomes are improved training effectiveness, faster remediation of issues, stronger accountability, and ongoing alignment with the organization's diversity goals.