This lesson presents the essential metrics and dashboards used to monitor program performance, and how to design effective visualizations for governance.
Metrics and Dashboards for MACI
This lesson presents the essential metrics and dashboards used to monitor program performance, and how to design effective visualizations for governance.
What you learn:
- Explain governance frameworks and roles
- Prepare concise, actionable board reports
- Balance risk, ethics, and culture in governance decisions
- Establish ongoing governance cycles and reviews
Description:
Effective governance aligns strategy, risk management, and culture. This module explores steering committees, governance frameworks, and how to present findings to executives and boards. You will practice reporting formats, cadence, and escalation paths to ensure accountability at the highest levels.
Core Metrics
Key indicators include training completion rates, incident counts, remediation progress, policy adherence, and time to remediation. Define target levels and thresholds.
Dashboard Design
Dashboards should be accessible to executives and program owners, with clear visuals, trends, and drill-downs for detail.
Data Quality Reviews
Regularly review data quality, refresh data sources, and validate metrics with stakeholders to ensure confidence in decisions.