This lesson details a practical framework for continuous improvement, including problem analysis, action planning, and governance of change.
Continuous Improvement and Change Management
This lesson details a practical framework for continuous improvement, including problem analysis, action planning, and governance of change.
What you learn:
- Explain governance frameworks and roles
- Prepare concise, actionable board reports
- Balance risk, ethics, and culture in governance decisions
- Establish ongoing governance cycles and reviews
Description:
Effective governance aligns strategy, risk management, and culture. This module explores steering committees, governance frameworks, and how to present findings to executives and boards. You will practice reporting formats, cadence, and escalation paths to ensure accountability at the highest levels.
PDCA Cycle
Adopt Plan-Do-Check-Act cycles to plan improvements, implement changes, assess impact, and standardize successful practices across the program.
Root Cause Analysis
Use structured approaches such as fishbone diagrams and 5 whys to identify underlying causes of issues and design effective corrective actions.
Action Planning and Tracking
Convert findings into actionable plans with owners, timelines, resources, and measurable outcomes. Monitor progress and adjust as needed.