A practical framework for reporting, investigating, and governing harassment incidents with a focus on confidentiality and accountability.
Incident Response Framework
A practical framework for reporting, investigating, and governing harassment incidents with a focus on confidentiality and accountability.

Reporting pathways and channels

Provide clear reporting routes for harassment: confidential hotlines, HR channels, and trusted managers. Ensure options for anonymity where possible and guarantee no retaliation against reporters.

Investigation process

Investigation process outlines steps, timelines, and evidence handling. Assign trained investigators, document interviews, and maintain consistency in findings and reporting.

Confidentiality and protections

Confidentiality and protections describe how information is safeguarded, who may access records, and how privacy is maintained for all parties involved in an incident.

Escalation and accountability

Escalation and accountability define when to raise concerns to leadership or external authorities. Communicate outcomes and actions while protecting privacy and rights of individuals.

Communication and follow-up

Communication and follow‑up ensure timely updates, provide support resources, and monitor for retaliation. Use post‑incident reviews to identify preventable factors and prevent recurrence.