What you learn:
- Apply inclusive hiring practices and reduce bias in shortlists
- Design onboarding that supports diverse needs
- Implement fair performance review processes
- Measure outcomes and adjust programs for improvement
Description:
This module covers inclusive hiring strategies, accessible onboarding, and unbiased performance reviews. You will explore processes, templates, and metrics that reduce bias while improving diversity and retention. Practical scenarios illustrate how to implement inclusive practices across the employee lifecycle.
Inclusive Language and Barriers
Job descriptions shape who feels invited to apply. Use inclusive language to avoid deterring qualified candidates. Replace gendered terms, avoid unnecessary age or education requirements, and state a commitment to equal opportunity. Clear role impact and growth opportunities attract a wider and more capable applicant pool.
Qualifications: Essential vs Desirable
Differentiate essential qualifications from desirable skills. Focus on capabilities that truly drive job performance. Remove long, bureaucratic lists that exclude capable applicants who may acquire the skills on the job.
Avoiding Tokenism
Represent diverse audiences without stereotypes or forced symbolism. Include inclusive benefits and flexible work options where possible, and provide accommodation details for applicants with disabilities.
Sourcing and Advertising
Post listings in diverse channels and communities. Pair inclusive language with transparent application steps and a straightforward interview process.