This lesson covers how to set explicit expectations for behavior, establish safe reporting channels, and ensure consistent enforcement and leadership signaling.
Setting Clear Expectations and Boundaries
This lesson covers how to set explicit expectations for behavior, establish safe reporting channels, and ensure consistent enforcement and leadership signaling.

Overview

Clear expectations set the baseline for respectful behavior. Leaders codify what is acceptable and unacceptable, signal seriousness, and reduce ambiguity that can lead to harassment.

Setting expectations: Publish a team code of conduct, define respectful communication norms, and require managers to model these standards in every interaction.

Boundaries and enforcement: Establish safe reporting channels, protect against retaliation, and outline consequences for violations.

Leader signaling: Regular reminders, team discussions, and visible accountability reinforce the norms.

  • Draft and share a simple team charter
  • Train managers on reporting and response
  • Review norms quarterly and adjust
Course Content
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