What you learn:
- Explain intersectionality and its workplace implications
- Develop support pathways for diverse groups
- Communicate respectfully with employees and customers on sensitive topics
- Create inclusive policies that address overlapping identities
Description:
Intersectionality explains how multiple identities interact to affect vulnerability and access to resources. This module helps you design inclusive pathways for support, referrals, and accommodations across diverse communities. You will practice inclusive language and culturally competent responses in varied contexts.
Bias and Microaggressions
Bias refers to attitudes or stereotypes that influence judgments about others. Microaggressions are brief, often everyday comments or actions that convey disrespect or exclusion.
Examples across the three axes include: for LGBTQ+ individuals, assumptions about gender identity; for disability, comments on ability; for caregivers, judgments about time or commitment.
Systemic barriers are policies or practices that unintentionally disadvantage certain groups, such as non-accessible facilities or rigid leave policies.
To address these, organizations can collect data, review language, and train staff on recognizing and interrupting bias.
- Document and analyze incidents without blaming individuals alone.
- Provide training on microaggressions and inclusive language.
- Review policies to remove unintended barriers.