What you learn:
- Explain intersectionality and its workplace implications
- Develop support pathways for diverse groups
- Communicate respectfully with employees and customers on sensitive topics
- Create inclusive policies that address overlapping identities
Description:
Intersectionality explains how multiple identities interact to affect vulnerability and access to resources. This module helps you design inclusive pathways for support, referrals, and accommodations across diverse communities. You will practice inclusive language and culturally competent responses in varied contexts.
Reasonable accommodations and the accommodation process
Reasonable accommodations adjust or modify the work environment, tasks, or policies to enable an employee with a disability to perform essential duties.
Key steps in the process include a confidential request, interactive dialogue, and timely response. Employers should document decisions and respect privacy.
- Requesting: employees initiate with minimal red tape, and HR coordinates confidentially.
- Obligations: employers engage in an interactive process and provide timely decisions.
- Examples: flexible seating, adjustable desks, screen readers, captions, flexible scheduling.
- Timeline: avoid unnecessary delays and track progress to ensure coverage.
Best practices include ongoing accessibility planning, regular review, and training managers to handle requests with empathy.