Trauma-Informed Investigation Principles

A trauma-informed approach recognizes that harassment can be traumatic and aims to minimize re-traumatization. Investigators should establish safety, obtain consent where possible, and use respectful, neutral language. Recognize cultural and identity differences throughout the process.

When interviewing reporters with intersecting identities, explain purpose, confidentiality limits, and expected timelines. Offer multiple formats (in-person, video, audio) and ensure accessibility needs are met. Encourage voluntary participation and provide support resources as needed.

Use open-ended questions, avoid leading language, and document exactly what was said. Provide breaks and allow support persons if the person consents. Preserve dignity and privacy at all times.

Maintain a clear investigation timeline with regular updates. Limit sharing of information to those with a legitimate need to know, and avoid unnecessary delays while protecting confidentiality.

Train investigators on intersectionality, bias awareness, and respectful language. Monitor for signs of re-traumatization and adjust processes to protect affected individuals.