Explain how harassment by non-employees is addressed and outline steps for prevention and response.
Third-Party Harassment and Online Context
Explain how harassment by non-employees is addressed and outline steps for prevention and response.

Third-Party Harassment and Online Context

Harassment can involve individuals outside the direct employer-employee relationship, such as vendors, clients, or customers. Their behavior may occur on premises, during events, or through digital channels.

Online harassment, including social media or messaging, can spill into the workplace and disrupt safety and performance. Employers share responsibility to address it and reduce risk.

Even if the harasser is not an employee, organizations should investigate, document, and take appropriate action to protect affected staff and prevent recurrence.

  • Interactions with clients, suppliers, or contractors
  • Digital harassment across email, chat, or social platforms
  • Procedures to document and escalate incidents