This lesson covers direct intervention methods that address harassment immediately, with emphasis on safety, respectful language, and appropriate escalation.
Direct Intervention Techniques: Safe and Respectful Approaches
This lesson covers direct intervention methods that address harassment immediately, with emphasis on safety, respectful language, and appropriate escalation.

Direct Intervention Techniques

Direct intervention addresses the behavior face-to-face when it is safe. Use clear language and a calm tone to communicate impact and set boundaries.

Steps for Direct Intervention

  1. Calmly state what you observed
  2. Explain the impact on others
  3. Ask for the behavior to stop
  4. Offer a safe alternative or remove the person from the situation

Safe Language and Tone

Use I statements, avoid blame, and maintain respectful engagement. Example: The behavior is not appropriate here and must stop to keep everyone safe.

When Direct Intervention Is Not Safe

If direct intervention could escalate harm, seek help from a supervisor or security instead of engaging directly.

Practice and Scenarios

Rehearse phrases with a trusted colleague in training scenarios to build confidence for real situations.

Course Content
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