This lesson focuses on communicating safely with colleagues who experience harassment, including active listening, supportive language, and resource referral.
Safe Communication with Affected Colleagues
This lesson focuses on communicating safely with colleagues who experience harassment, including active listening, supportive language, and resource referral.
What you learn:
- Demonstrate understanding through assessments
- Apply concepts to concrete tasks
- Receive feedback to improve performance
- Prepare for certification requirements
Description:
Reinforce learning with knowledge checks and applied tasks designed to test comprehension and application. This module includes auto-graded quizzes, scenario-based questions, and tangible takeaways that learners can apply immediately in their work.
Active Listening and Validation
Focus on listening without interrupting. Acknowledge the person’s feelings and experiences to validate their experience.
Language to Use
Use I statements and non-blaming language. Example: I am here to support you. Your safety matters and I will help.
Providing Resources and Boundaries
Offer resources such as HR, EAP, or reporting channels and respect boundaries about how much to disclose.
Documentation and Privacy
Respect confidentiality and avoid sharing details beyond what is necessary for support and investigation.