What you learn:
- Identify supervisory duties to prevent misconduct
- Develop a plan for timely intervention
- Use documentation and escalation appropriately
- Foster accountability while supporting employees
Description:
Managers play a critical role in maintaining safe workplaces. This course outlines supervisory responsibilities, including prevention strategies, timely intervention, documentation, and escalation protocols. You will practice decision making in typical supervisory scenarios to ensure consistent and fair handling of concerns.
Providing immediate support resources
Identify and offer resources like the employee assistance program (EAP), counseling services, HR contacts, and supervisor support. Ensure confidentiality and accessibility, and explain how to access these resources.
Accommodations and leave considerations
Discuss temporary changes to duties, remote work options, or paid/unpaid leave as appropriate. Align with policy and legal requirements and communicate timelines for decisions and next steps.
Safety planning and reporting channels
Provide information about reporting channels, incident numbers, and escalation points. Offer to accompany the employee to meetings if desired and ensure clarity on who to contact for updates.