Overview

This lesson helps stakeholders define essential metrics that indicate progress in preventing harassment and promoting inclusion. Use a balanced mix of outcome indicators and experience measures to capture both processes and culture. Metrics should align with organizational goals, be feasible to collect, and support informed decision making by leadership and teams.

Metric Categories

• Reporting rates for harassment and discrimination
• Resolution timelines and case outcomes
• Training completion and participation
• Perception of safety and inclusion from pulse data
• Policy adherence and nonretaliation indicators
• Equity in discipline and escalation processes

Guiding Principles

Start with a core set of metrics and expand as data quality and trust improve. Use dashboards to track trends over time, set targets, and trigger reviews when thresholds are crossed. Ensure data quality checks and privacy controls are in place.