Overview

Effective metrics require reliable data from multiple sources. This lesson covers where data comes from, who governs it, and how privacy and consent are handled to protect employees while enabling insight.

Data Sources

• Incident reports and investigations
• HR systems and case management data
• Employee pulse surveys and engagement data
• Policy enforcement records and training delivery logs

Governance and Privacy

Establish data governance roles, consent practices, data minimization, and retention policies. Define access controls and auditing to balance transparency with privacy and legal compliance.