Explore a practical example and establish governance for ongoing metrics management and improvement.
Practical Examples and Governance of Harassment Metrics
Explore a practical example and establish governance for ongoing metrics management and improvement.
What you learn:
- Identify key metrics for inclusion and safety
- Design and deploy pulse surveys
- Analyze data and translate insights into action
- Close the loop with stakeholders and teams
Description:
This course covers designing metrics, implementing pulse surveys, and closing the loop with data-driven improvements. You will learn how to interpret feedback, report to leadership, and adapt training and policies based on results. Practical templates help you implement a robust measurement strategy.
Practical Scenario
Imagine a quarterly metrics review that combines incident data and pulse survey results to identify hotspots and measure progress after interventions.
Governance Process
Define data stewards, review cadences, and feedback loops with employees. Document decisions and monitor progress toward targets.
Next Steps
Develop a rollout plan, set targets, and iterate on metrics based on results and learning.