What you learn:
- Identify key metrics for inclusion and safety
- Design and deploy pulse surveys
- Analyze data and translate insights into action
- Close the loop with stakeholders and teams
Description:
This course covers designing metrics, implementing pulse surveys, and closing the loop with data-driven improvements. You will learn how to interpret feedback, report to leadership, and adapt training and policies based on results. Practical templates help you implement a robust measurement strategy.
Maintaining anonymity
Describe how responses are stored, aggregated, and reported. Use methods such as random identifiers and no IP collection where possible.
Privacy and data governance
Define data owners, retention periods, access controls, and consent processes. Align with legal and policy requirements.
Accessibility considerations
Provide alt text, keyboard navigation, readable font sizes, and support for assistive technologies. Offer multiple formats for accessibility.
Communication of privacy safeguards
Share a privacy note at the survey start and in follow-up communications to build trust and encourage participation.