What you learn:
- Identify power dynamics in common workplace scenarios
- Recognize microaggressions and their effects
- Apply psychological safety concepts to team routines
- Develop strategies to promote inclusive communication
Description:
Power dynamics shape interactions and influence reporting, accountability, and outcomes. This course unpacks microaggressions and their cumulative impact on trust and performance. You will learn practical strategies to foster psychological safety, encourage speaking up, and address subtle forms of bias in daily work.
Through case studies and simulations, you will develop skills to intervene early, support colleagues, and design spaces where diverse voices are heard and valued.
Microaggressions can show up in what we say and how we respond. They are often indirect, phrased as comments, questions, or jokes.
Common forms include language that diminishes a person, assumptions about capability, or stereotypes tied to identity. Microinvalidations exclude or deny experiences, such as dismissing concerns about bias.
Look for signals such as surprise at a colleague's competence, comments that essentialize identity, or questions that center the speaker rather than the experience of the person affected.
Impact on individuals can include increased stress, reduced trust, and a sense of invisibility. Teams may experience lower psychological safety and collaboration challenges.
Tips to recognize patterns include listening for repetitive themes, noting emotional reactions in conversations, and reflecting on whether remarks generalize a group rather than an individual.
- Language that relies on stereotypes
- Assumptions about abilities or roles
- Questions about origin or accent that frame identity as an issue