What you learn:
- Identify power dynamics in common workplace scenarios
- Recognize microaggressions and their effects
- Apply psychological safety concepts to team routines
- Develop strategies to promote inclusive communication
Description:
Power dynamics shape interactions and influence reporting, accountability, and outcomes. This course unpacks microaggressions and their cumulative impact on trust and performance. You will learn practical strategies to foster psychological safety, encourage speaking up, and address subtle forms of bias in daily work.
Through case studies and simulations, you will develop skills to intervene early, support colleagues, and design spaces where diverse voices are heard and valued.
Supporting those who experience microaggressions starts with listening and validating their feelings. Avoid disputing their experience or blaming them for speaking up.
Offer immediate support by acknowledging the harm and asking how you can help. If appropriate, encourage reporting or seeking help from a supervisor or HR.
Practical steps include documenting what happened, preserving context, and escalating when patterns emerge. Respect privacy and confidentiality while ensuring safety.
As a bystander, you can model inclusive behavior, de escalate tensions, and create space for the target to regain control of the conversation.
- Listen actively and validate feelings
- Avoid arguing about the validity of the experience
- Offer practical support and options for next steps
- Report concerns through appropriate channels when needed