What you learn:
- Identify power dynamics in common workplace scenarios
- Recognize microaggressions and their effects
- Apply psychological safety concepts to team routines
- Develop strategies to promote inclusive communication
Description:
Power dynamics shape interactions and influence reporting, accountability, and outcomes. This course unpacks microaggressions and their cumulative impact on trust and performance. You will learn practical strategies to foster psychological safety, encourage speaking up, and address subtle forms of bias in daily work.
Through case studies and simulations, you will develop skills to intervene early, support colleagues, and design spaces where diverse voices are heard and valued.
Active Listening as a Foundation
Active listening means fully focusing on the speaker, clarifying what you heard, and reflecting back to confirm understanding. It signals respect and reduces defensiveness.
Inclusive Dialogue
Inclusive dialogue invites diverse perspectives, avoids interrupting, uses clear language, and checks for understanding. It helps all voices feel valued and safe to contribute.
Transparent Decision-Making
Transparent decision-making shares the rationale, criteria, and how input was used. Explaining next steps reduces uncertainty and builds trust in the process.
Non-punitive Response to Errors
Respond to mistakes as learning opportunities. A non-punitive tone, constructive feedback, and support encourage speaking up again in the future.
Practical Tips
In meetings, summarize points, invite concerns, and acknowledge contributions to reinforce safety in real time.