What you learn:
- Identify power dynamics in common workplace scenarios
- Recognize microaggressions and their effects
- Apply psychological safety concepts to team routines
- Develop strategies to promote inclusive communication
Description:
Power dynamics shape interactions and influence reporting, accountability, and outcomes. This course unpacks microaggressions and their cumulative impact on trust and performance. You will learn practical strategies to foster psychological safety, encourage speaking up, and address subtle forms of bias in daily work.
Through case studies and simulations, you will develop skills to intervene early, support colleagues, and design spaces where diverse voices are heard and valued.
Overview
Policies define harassment and discrimination and establish the organization's commitment to a respectful workplace. Harassment includes unwanted conduct based on protected characteristics that creates a hostile environment. Discrimination refers to unequal treatment in hiring, promotion, or assignments based on protected status. This foundation clarifies definitions, scope, and the legal considerations organizations must follow.
Policy Scope and Legal Context
Policies cover employees, interns, contractors, and other workers who operate under the organization. They apply in all work settings, including remote work, events, and offsite activities. Laws vary by jurisdiction, but best practices emphasize non-retaliation, confidentiality, and fair handling of complaints. Documentation and consistent application help reduce bias and protect all parties.
Key Concepts
- Harassment: unwanted conduct based on protected characteristics that creates a hostile or uncomfortable environment.
- Discrimination: unequal treatment in opportunities, benefits, or privileges based on protected status.
- Retaliation: adverse actions against someone for reporting concerns or participating in an investigation.
- Confidentiality and neutral handling of reports.
Practical Implications
Leaders and teams model respectful behavior, encourage reporting, and apply policies consistently. Address concerns promptly, avoid dismissiveness, and document actions. This foundation supports psychological safety and fair treatment for all.