Introduce three main intervention strategies and provide guidance on when and how to use each one to support a safe workplace.
Direct, Indirect, and Delegated Interventions
Introduce three main intervention strategies and provide guidance on when and how to use each one to support a safe workplace.

Intervention strategies fall into three categories: direct, indirect, and delegated. Direct intervention involves addressing the behavior in the moment with a calm and respectful message. Indirect intervention creates a distraction or shifts the focus to reduce harm. Delegated intervention means involving a supervisor or human resources when direct action is not safe or appropriate.

Direct intervention should be concise and focused on the behavior and its impact. Use a nonjudgmental tone and speak up for everyone in the room while preserving safety and dignity. Indirect methods can include changing the subject, offering to help with a task, or inviting a break to reduce tension. Delegated action relies on trusted channels for escalation and documentation.

Choose the approach that best protects the target and yourself. If you are unsure, err on the side of safety and seek guidance from a supervisor or HR. The goal is to stop harm while maintaining a respectful environment.