What you learn:
- Identify power dynamics in common workplace scenarios
- Recognize microaggressions and their effects
- Apply psychological safety concepts to team routines
- Develop strategies to promote inclusive communication
Description:
Power dynamics shape interactions and influence reporting, accountability, and outcomes. This course unpacks microaggressions and their cumulative impact on trust and performance. You will learn practical strategies to foster psychological safety, encourage speaking up, and address subtle forms of bias in daily work.
Through case studies and simulations, you will develop skills to intervene early, support colleagues, and design spaces where diverse voices are heard and valued.
Intervention strategies fall into three categories: direct, indirect, and delegated. Direct intervention involves addressing the behavior in the moment with a calm and respectful message. Indirect intervention creates a distraction or shifts the focus to reduce harm. Delegated intervention means involving a supervisor or human resources when direct action is not safe or appropriate.
Direct intervention should be concise and focused on the behavior and its impact. Use a nonjudgmental tone and speak up for everyone in the room while preserving safety and dignity. Indirect methods can include changing the subject, offering to help with a task, or inviting a break to reduce tension. Delegated action relies on trusted channels for escalation and documentation.
Choose the approach that best protects the target and yourself. If you are unsure, err on the side of safety and seek guidance from a supervisor or HR. The goal is to stop harm while maintaining a respectful environment.