What you learn:
- Identify power dynamics in common workplace scenarios
- Recognize microaggressions and their effects
- Apply psychological safety concepts to team routines
- Develop strategies to promote inclusive communication
Description:
Power dynamics shape interactions and influence reporting, accountability, and outcomes. This course unpacks microaggressions and their cumulative impact on trust and performance. You will learn practical strategies to foster psychological safety, encourage speaking up, and address subtle forms of bias in daily work.
Through case studies and simulations, you will develop skills to intervene early, support colleagues, and design spaces where diverse voices are heard and valued.
Key Metrics
Progress requires metrics that reflect training outcomes, behavior changes, and the workplace climate. Use a balanced set of indicators that inform action rather than punish.
- Training completion rate
- Time to module completion
- Reported incidents and resolution times
- Climate survey scores on inclusion and safety
- Representation and progression of diverse staff
- Rates of bystander intervention
Review metrics quarterly and translate findings into concrete improvements, policies, and learning opportunities.