Risk Levels

Use a simple scale Low, Moderate, High to describe overall risk. Consider imminent danger, potential harm to others, and likelihood of retaliation.

Immediate Safety Actions

If risk is elevated, implement safety measures. Notify appropriate internal resources, advise the complainant on safety steps, and document actions taken.

Information to Gather

Collect essential information that informs risk, including locations, potential witnesses, timelines, and relevant factors such as history of retaliation.

Decision Logic

Base escalation decisions on risk, impact, and available controls. When in doubt, err on the side of safety and escalate promptly.

Documentation and Privacy

Record the risk assessment, actions taken, and rationale. Maintain privacy and comply with data handling policies and legal requirements.