What you learn:
- Differentiate between quid pro quo and hostile environment
- Recognize signs across verbal, nonverbal, and digital channels
- Choose appropriate escalation pathways
- Support affected colleagues with empathy and respect
Description:
This course clarifies the differences between quid pro quo and hostile environment harassment, with concrete examples and indicators. You will learn to recognize patterns early, discuss protective measures, and plan interventions that preserve dignity and safety for all employees.
Case-based learning helps you apply concepts in diverse settings, from desk work to frontline roles.
Clear ownership
Accountability is essential for lasting change. This lesson outlines who is responsible for driving harassment prevention and how accountability is enacted.
Defined roles
Assign responsibilities to executives, HR, managers, and team leads for preventing harassment, addressing concerns, and modeling inclusive behavior. Tie expectations to performance reviews and leadership development.
Consequences and remedies
Link performance and behavior to measurable outcomes. Include consequences for noncompliance and recognition for exemplary conduct. Provide coaching and remediation as needed.
Governance
Establish a governance body to oversee the program with documented decisions, escalation paths, and regular reporting.
- Executive sponsorship and oversight
- Manager accountability for frontline prevention and coaching
- HR accountability for policy administration and investigations
- Protection against retaliation and fair treatment