Impartiality and Maintaining Objectivity

Investigations must be impartial. Avoid conflicts of interest, personal biases, or preconceived conclusions. If a potential conflict arises, reassign the case or disclose the risk to appropriate leadership. The investigator should document their impartiality and decisions.

Scope and Boundaries: define what is being investigated, including time frame, locations, and involved parties. Exclude irrelevant information to maintain focus and fairness. Any broadened scope should be documented with rationale and approval.

Documentation Standards: maintain consistent, factual, and neutral language. Record chronological steps, evidence, and interview summaries. Ensure chain of custody for physical or digital evidence and keep audit trails for review.

Communication within this phase: provide periodic updates to stakeholders without compromising confidentiality. Prepare interim findings only if policy allows and with appropriate approvals.